Contact Us: Information Services and Academic Consultation
Kenwood Media Academy is open to receiving questions, feedback, and collaboration proposals from various parties concerned with the advancement of the media world. Our administrative team is ready to help explain technical details, class schedules, and registration procedures in a friendly and professional manner.
Official Contact Details of Kenwood Media Academy
To ensure your message reaches the right party, please contact us through the following official channels. We advise against contacting numbers outside this list to avoid potential misinformation or fraudulent actions by irresponsible third parties.
Office Address
Jl. Kelepu Sanding Kp. Singalombang RT 001/004, Desa Sindangsari, Kec. Paseh, Kab. Bandung, Prov. Jawa Barat
In-person visits are recommended by appointment only.
Our Service Hours
Our customer service team is available on business days. Information requests received on national holidays or outside business hours will be processed on the next business day.
During business hours, we respond to incoming phone calls and emails in the order they are received. We appreciate your patience during busy new student registration periods.
Legality Information and Office Address
Kenwood Media Academy operates under the official legality of the Ridho Berdikari Foundation and PKBM RIDHO. We are located in Bandung with facilities officially registered with the local Education Office to ensure the quality standards of our educational services. Our physical address is the central point for all operational and administrative activities supporting the academy.
Affiliation
Ridho Berdikari Foundation
Educational Unit
PKBM RIDHO (NPSN: P2960528)
Operational Permit
421 / 5075 - Disdik / 2023
Our Location in Bandung
Bandung, as a center for education and creativity in West Java, is a strategic location for our academy. Access to the office is easily reached by various modes of public transportation or private vehicles. The quiet surrounding environment supports a comfortable administrative and learning consultation process.
Electronic Inquiry Form
You can send a message directly through the digital contact form below for easy communication without having to open your personal email. Please ensure you include your full name, active phone number, and a clear subject of inquiry so we can provide relevant answers.
We maintain the confidentiality of the data you submit and only use it for communication purposes related to our educational services. Our team will send a reply to the email address you provided within less than 48 business hours.
Data security note:Information you submit through this form is treated in accordance with ourPrivacy Policy.
Additional Communication Channels
In addition to the general channels above, we provide specialized channels for specific needs so that every type of inquiry reaches the right team and receives a response according to priority.
Corporate Training Consultation
For organizations or companies that require specific communication training programs for their employees, we provide customized curriculum consultation services. You can discuss your team's specific needs, and we will design the most effective modules to achieve your business goals.
We have experience in handling small to medium-scale corporate training with flexibility in the implementation venue, whether at our office or your location.
Submit Partnership →E-Learning Participant Support
For participants enrolled in the Independent Education program, technical support is available through a dedicated channel separate from general inquiries for faster response. If you experience login access difficulties or platform learning issues, please attach a screenshot of your problem when sending a message.
We are committed to ensuring your digital learning experience is not hindered by administrative or systemic technical issues.
Contact Technical Support →Media Visits and Cooperation
Kenwood Media Academy welcomes media colleagues who wish to conduct coverage or interviews regarding education and media literacy issues in Indonesia. We are also open to collaboration with other educational institutions, creative communities, and non-profit organizations that share a vision aligned with our mission.
Cooperation requests can be submitted in writing via email by attaching a brief organizational profile or activity proposal. We believe cross-sector collaboration is the key to accelerating the spread of quality communication literacy.
Need Additional Help?
If you have not found the answer you are looking for, visit our FAQ page for more detailed information regarding programs, registration procedures, and terms of service. You can also contact us directly by phone during office hours.